Shipping policy

We process orders within 1–3 business days.

Estimated delivery times vary depending on your location and shipping method selected at checkout.

Once your order ships, you'll receive a tracking number by email.

Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.

Character Cuties is not responsible for delays caused by carriers, weather, customs, or other circumstances outside our control.

If your package appears lost or significantly delayed, please contact us at:

hello.charactercuties@gmail.com

We'll gladly help investigate.